I'll start by saying that I'm glad Slow Boat exists. It makes a change from going to GLB and it's positioned right behind my house, which makes for an easy option when I'm hankering for a pint and a burger (oh, the burgers).
But that's not why I'm here. I'm here to display my ongoing incredulity at some of the staff’s ability to openly ignore the clientele. I don’t know whether it’s the FBI interrogation room vibe within the joint that makes people shy away from eye contact like their freedom depends on it but I swear to god you can go 5 minutes staring directly at someone behind the bar and go (seemingly) unnoticed. I’ll give an example. I headed over to the taproom the other Thursday to take full advantage of their 70 kuai pitcher deal. Chandler was busy doing his thing so I directed my gaze at the other two members of staff, one of whom, to my disbelief, actually picked up the pile of business cards off the bar and started wiping each one individually. Dude must really hate pouring pints.
At this point you’d maybe expect Chandler to step in and point out that there was a fellow human being trying to buy some of his fine nectar but nope, it seems like everyone was quite happy to go about giving me some alone time. So, just a gentle request that everyone looks up once in a while and gives the public what they want – some much needed beer. We can all learn a thing or two from LD:
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Comments
Re: Astoundingly ineffectual at times
I think wait staff round these parts are so used to getting beckoned by a scream that they're not accustomed to dealing with customers that are expecting to be waited on without the necessity of annoucing their ordering attention by yelling loudly across the room.
Do like most people and release a gutteral "FUWUYUAN!" at the top of your lungs to get the attention you need. You can follow with your actual order screamed at max decibels to save the waiter from having to make two trips, one to take your order and one to deliver what you want.
Re: Astoundingly ineffectual at times
Tom, I dislike waiting at the bar for a pint and we (normally) do what it takes to make sure others don’t have to wait either. That said, we indeed stumbled that night and I hope you’ll forgive us. Moments before you stepped up a customer accidentally spilled a pint all over our POS machine and business cards. That’s not an excuse but does provide a bit of context on why a bartender was wiping down business cards. At any rate, not one of our best moments. Next time the first pint is on us.
Re: Astoundingly ineffectual at times
I appreciate the reply and sorry to hear about the fallen POS machine. Recognition, communication, and a simple "deng yi xia" could have definitely made this a non-issue. I look forward to stumbling over again some time in the near future.
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