The food is terrific, and in particular the sandwiches. You really get value for the cost--anywhere else in the Sanlitun area half-decent non-Chinese food will cost you an arm and a leg, but not here. 20-25 kuai per sandwich and 20 kuai for *amazing* fries (I really like their slightly larger and limpy fries, not like the thin ones fried to a crisp you most everywhere in BJ).
I regularly head here for takeout, however, because I am not a fan of most the servers or the restaurant space. It's extremely clean to be sure (this is a huge plus in Beijing) but it's just always so noisy and can get cramped (the ceiling is low and the windows small), sometimes making it difficult to have a relaxing dinner conversation... now the service. First of all, the manager guy and owner are FANTASTIC. Love them. But on more than one occasion I've had an inattentive or just plain rude waiter. One time I ordered water and the waiter quickly said something back to me I didn't quite catch. Having studied Chinese three years and never switching into English at restaurants in BJ these days, I simply replied "不好意思--再说一次...?" I am not kidding you he sighed and said in English "You said you wanted water and I asked you if you wanted water with gas in it or not." I was so taken off-guard I stammered back "我要开水" and he, in front of, rolled his eyes and walked away. I think I'll keep doing the takeout and drink my own water at home.
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