I'm so sorry for your loss.
Greetings- I'm Jackson's father. He was born in 1983, so 37 this past May. At this point we still don't know what happened exactly, but it was some terrible accident. The best information is this account from Oscar, who pulled him out of a pool in Tulum Mexico on 19 July and tried to save his life:
He came on Wednesday to see some Bungalows that my girlfriend rent. He was referred by Rocco a good friend musitian here Tulum. I met him on Wednesday, showed him the room and he agreed to move on Sunday. This Sunday I checked him he was very happy to found a peaceful place, and we were super happy to find a nice person to rent to. I live in one of the nine bungalows at the same place. During Sunday we were eating when he came back from the grocery store 4.30pm we inviting him and he said he was vegetarian, he ate a mango with us. He asked me for a yoga mat and I realized he was doing exercise at his room. During the evening with other visitors they were singing around the fire and doing sweatlodge thing. Everything was looking okay. Around 9.40pm I went to the kitchen and my girlfriend yelled if someone can please check if he was okay, other guest and a kid were in the pool all distancing. I jumped in the pool to moved him and took him out, I asked if anyone know how to do cpr and help, I jumped out of the pool and called 911. They took 26 minutes to arrive. The position he was having when I saw him was: the two hands pointing to the chest both elbows touching the ribs in 45 degrees. Around 10.08pm after the paramedics tried to do electros on him. They couldn't do anything else. Other cops came an interview us, forensic too. They took all their pertenencies, 2 laptops 1 cellphone, his luggage, his passport, and they took him to do Playa del Carmen autopsy around 3am they left and took him. We don't know if he had a stroke, a indigestion, dont know if he was having any condition like epilepsy or even if he knew how to swim or if he was doing meditation atatt the pool. We have a candle and an altar for him here. Yesterday we said a prayer for him. We was already a friend of us, he was already a brother. Please let us know what we can do or help his family to know more or tell us if he was having any condition. To us he seems pretty healthy person. I don't know if the cpr was well conducted or if he spent 1 minute or so under water already, not sure if the fire or sweatlodge changed his blood pressure or something.
FYI the news are posting that he was drunk, I dont think he drinks and there was no alcohol in the fridge, they asked if there were some drugs but they did not found anything at his room, news mention that I am the manager when I was only a neighbor that speaks Spanish, my girlfriend is French so I was the one that took him out and called 911. The picture on the social media are not the real pictures fyi.There's a web site commemorating Jackson that his mother and step brothers set up here: