Onsite Analysis: MayAir’s Turnkey Inspections

Kyle Mullin | Nov 17, 2015 11:00 am | Add a comment | 1455 reads | Sponsored by MayAir

When the air outside gets bad in Beijing it’s painfully obvious – not only can you see the murk, you can often also smell, and sometimes even feel, the smog as it leaves a lingering burning sensation in your throat.

But what about the air in your home? You might think your little sanctuary is safe, but do you know exactly what it is you’re breathing in at home day in and day out (not to mention throughout the night)?

This is precisely the issue that MayAir addresses when they conduct their on-site inspections. As part of their commitment to customer service, the company, which manufactures and sells high tech air purifiers, sends its inspectors to the homes and offices of its clients to assess their air quality levels, which in turn helps them to choose the best purifier for their environment.

“Before we sell a client an air purifier, or install one for them, the first and most important step is to come and scan the air in their location,” says Aaron Voo Chee Fui, a technical sales engineer at MayAir. “After we analyze the air, we can recommend whether or not the client needs to take further steps like sealing their windows more, and from there we can suggest which model of purifier they should buy.”

Voo says those on-site inspections, provided free of charge, are part of MayAir’s “Turnkey” process, which he describes as: “like a key and a lock,” and a “process of providing everything you need to open up your chances of better air quality.”

The assessments are conducted using high-tech scanners from TSI, a company that claims to be “an industry leader in the design and production of precision measurement instruments.” TSI says its indoor air quality (IAQ) scanners “are known for their easy use, consistency and reliability.”

Upon arriving at the site, a MayAir employee will switch on the TSI scanner – a blue, hand sized device – and begin walking through both the middle of the room and near windows and doors, in order to determine the air quality levels throughout the room. Voo says the small holes on the top of the scanner allow air to seep in so that it can be read by the device’s internal monitor.

“It measures PM2.5, which are then displayed on its screen, so we can show the customer and say: ‘This is how bad it is, so you should get a 301 model of purifier,’” explains Voo.

And while those initial air quality assessments are crucial, he also adds that MayAir deems it equally important to conduct a follow up inspection after clients’ air purifiers are installed and in use.

“Sometimes there is leakage around the windows or doors that might get worse after our first inspection, so we come back and check again to make sure that our purifiers are working at the top of their potential,” says Voo, adding that the company provides this follow-up visit for free. “MayAir isn’t just concerned about air quality, we’re also very concerned about service.”