Full Time

Contract type: Regular position
Country/Region: China
City: Beijing, Beijing
Job: Retail
Experience: Beginners accepted
Company: HERMES CHINA TRADING CO.,LTD

Job Responsibilities:
• Provide good and professional after sales service for store various customers
• Handle all repairing case effectively.
• Ensure fluent and smooth Communicate with Paris ASS team or operation team and sales team.
• Assist store to handle and follow up ASS case occurred at store.
• Provide good quality and regular reports and analysis
• Train sales team to improve the ASS knowledge and communication skill to improve service.
• Support cashier work
• Other OP tasks assigned

Requirements & Capabilities:
• At least 2 years well traced working experience in customer service position, including luxury industry and hotel service background
• Good sense of service
• Good oral and written English
• Good office software application ( word, excel PPT);
• Good communication skills and a team player
• Good organization skills, logical thinking
• University graduate above

To apply, go here:
https://talents.hermes.com/en/opportunities/300001687019240en-operation-assistant/

Responsibilities:
- Greeting guests and cardholders in a professional and welcoming manner.
- Checking in cardholders, handling booking and cancellation.
- Handling inquiries and customer complaints and referring all complaints to the Operations Manager if necessary.
- Answering telephone calls and taking messages.
- Helping to maintain clean and tidy facilities. Conducting regular daily facility checks.
- Opening and closing the studio.

Qualifications
- High school degree with 1 year or above relevant working experience, hospitality experience is an advantage.
- Be independent and presentable in handling front desk and telephone enquires.
- Cheerful personality with good interpersonal & communication skills.
- Basic command of English, shift working hour.

To apply, go here:
https://career.pure-international.com/singapore/en/job-details/66/customer-care-representative

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+,
abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Your responsibilities
1. Strategy Alignment Implement:
---- HR priorities in the organization in line with group/ global division / global BU / global function and people strategy, covering culture,people, and organization utilizing the existing HR solution portfolio or ensuring to provide new solutions where appropriate.
---- Orchestrate the HR organization to support and deliver on the defined priorities.
2. HR Solutions:
---- Partner with managers and employees in the relevant location to understand current issues that can be supported or resolved through HR practices, processes, or policies.
---- Counsel Managers and employees on the most effective solutions to resolve issues.
---- Acts as consultant, sparring partner, coach, and facilitator to business leaders.
3. HR Process Implementation:
---- Oversee implementation of HR processes at the location, ensuring compliance with Group policy and guidelines.
---- Provides feedback and inputs on relevant local statutory or regulatory requirements into the development and implementation of new or improved processes/products/services.
4. Performance Management:
---- Support manager and HRBP to implement and follow up performance management activities on the site, including poor performance improvement, PDA discussion, training need identification, termination, and etc.
---- Support the implementation of group and global recognition program.
5. Integrated Talent:
---- Works closely with Talent Partners to ensure a healthy and sustainable talent pipeline in the organization considering internal Talent pool and external market.
---- Drives and executes all talent processes with Business Leaders e.g. identification and succession planning on business critical positions, diversity and inclusion and owns the talent outcomes.
---- Where appropriate is directly involved in the recruitment of peer level positions.

For more details and/or to apply, go here:
https://careers.abb/global/en/job/ABB1GLOBAL91167752EXTERNALENGLOBAL/HR-Business-Partner